Book your tickets free of charge

WHAT´S ON

Find out about the latest news and get to know our new activities and exhibitions. We have a wide range of different tours and proposals to get a closer look to Helga de Alvear Collection.


EXPLORE

OPENING HOURS

From October to May:

Tuesday to Saturday: 10.00 - 14.00 h. and 17.00 - 20.00 h.

Sundays: 10.00 - 14.30 h.

From June to September:

Tuesday to Saturday: 10.00 - 14.00 and 18.00 - 21.00 h.

Sundays: 10.00 - 14.30 h.

The Museum closes on Mondays (except national holidays and long weekends), January 1st, San Fernando local festivity in May, December 25th and the afternoons on the 24th and 31th of December.

 

Closing days:

Every Monday, except holidays.

January 1, May 1, Feria de San Fernando's local festivity day and December 25.

On December 24 and 31 the museum is closed in the afternoon.

 

Book your ticket

Contemporart art is for everybody.

Access to Museum and exhibitions is free of charge.

RULES & RECOMMENDATIONS

Our main goal at Helga de Alvear Museum is that everybody feels welcome and enjoys the experience. Because of this, we take into consideration all types of audiences and their specific needs. Remember that our staff will always be at your disposal to answer any questions you might have. If you do not find the information you were looking for here, check the FAQ section. In addition, you can contact us by phone (+34 927 62 64 14) or e-mail (reservas@museohelgadealvear.com).

Discover the Collection and temporary exhibitions freely, with a guided tour or booking one of our workshops and activities.

 

Please note that it is only allowed to book individual tickets up to a maximum of 8 people per reservation. If you would like to book a group visit contact us on reservas@museohelgadealvear.com

 

Take into consideration that there are two different spaces: The Collection and the temporary exhibitions. If you want to visit both, you must get the appropriate ticket for each one, selecting a different access time for each one of them.

 

We recommend you to book your tickets online to guarantee availability.

You can visit the Helga de Alvear Collection located in the new building designed by Tuñón Arquitectos accessing via c/Pizarro 10 and Plaza Marron.

 

The temporary exhibitions are located in the old building, known as Casa Grande, with access at c/ Pizarro nº8.

 

No ticket is necessary to walk through the Museum gardens or visit the Library.

Due to conservation and quality visit standards It is not allowed to run, push, touch the artworks and furniture or lean on the walls in the exhibition areas.

 

The use of drawing materials is reserved for activities and workshops led by the Museum staff.

 

Teachers are responsible for the good behavior and safety of the members of the group during educational and family visits.

We welcome boys and girls at the Museum by supporting their cultural and artistic education. If you want information on activities specifically designed for the little ones, check out our mediation area.

 

If you visit the Museum with babies or small children, you must leave their stroller in the designated area located at the entrance on Calle Pizarro 10.

 

Children under 10 years old must always be accompanied by an adult.

During the summer, we recommend bringing a light jacket or sweater.

 

We modify the temperature and humidity indoors depending on exterior conditions. This helps to preserve the pieces on display and increases energy efficiency.

For security reasons, it is not allowed to enter the Museum with packages whose dimensions exceed 30x40 centimeters.

 

If you come by bike or scooter, you can leave it at the designated parking spaces located at the entrances of the Museum.

 

For hygienic reasons, it is not allowed to access the Museum with food or plants.

 

We have a cloakroom service. You can use the lockers by asking our staff at the reception. Keep in mind that the institution is not responsible for the objects deposited in the lockers.

Photos are allowed, as long as you don´t use flash or other accessories that could disturb other visitors, such as tripods, selfie sticks, etc.

 

Remember that artworks are subject to copyright regulations. We recommend that you take into consideration the current laws regarding their reproduction and commercial use.

 

If you would are a professional photographer, filmmaker or journalist please contact us on comunicacion@museohelgadealvear.com

If you would like to visit the Museum more calmly, we recommend you to come on weekday mornings.

 

Check out which are the peak hours

We recommend you to visit the Official Tourism Portal of Cáceres to get more information about all the activities and sites you can enjoy in the city and its surroundings.

 

Cáceres is a World Heritage with an outstanding gastronomy, unique culture and beautiful sites you should not miss.

Only assistance dogs are allowed inside the Museum.

At the Helga de Alvear Museum of Contemporary Art, we work for universal accessibility, also offering quality service to all audiences.

HOW TO GET HERE

Where should I enter the Museum?

We have two different entrances:

Calle Pizarro, 10 - 10003 Cáceres (Spain)

Camino Llano s/n (Plaza Marrón), 10003, Cáceres

As we are in Cáceres old town and it the best way to come visit us is on foot.  Please help us supporting the environment by walking, cycling or using public transport to get here.

Let´s create a more sustainable world.

We do have a bicycle parking where you can leave your bike. You will find them at the entrances located at:

Plaza Marron and Calle Pizarro.

 

How to get here by byke

1, 2, 3, 5, 6, 7, 8, 40, LC, RC 

 

How to get here by bus.

Remember that the Museum does not have its own parking. 

 

How to get here by car.

Cáceres RENFE station is approximately 20 minutes away on foot and 10 minutes by car. It offers connections with Madrid and other cities in Extremadura, as well other communities such as Andalusia or Castilla La Mancha.

 

How to get here by train.

Cáceres does not have its own airport. The closest airports are located in Badajoz, Seville and Madrid.

 

How to get here by plane.

The Museum does not have its own parking space, although there are different car parkings close by. You can check here where they are.

SERVICES

You will find our information and mediation staff in the entrance hall, at the reception of each building and in each of the exhibition rooms on the different floors of the Museum. You can identify them because they wear a black uniform and a pin with names.

 

Each member of our mediation team holds an Art History Degree and all of them are specialists in the Helga de Alvear Collection. Don't hesitate to ask them about the artworks on exhibition to get the most out of your visit.

You will find QR codes at the walls nearby most of the artworks. Use your mobile phone or tablet to scan them and listen to the explanations completely free of charge.

If you need to rest during your visit, spaces with seating are available on many rooms of the Museum.

We have a cloakroom and locker service so you can visit more comfortably the Museum. If you come with suitcases, baby strollers or other large objects you can leave them at the designated area located at the entrance on Calle Pizarro 10.

 

In addition, you can use the lockers for your clothes and small objects by asking our staff at the reception.

 

Keep in mind that the institution is not responsible for the items deposited in the cloakroom and the lockers.

If you have lost anything during your visit, ask at our reception desk or contact us on +34 927 62 64 14.

You can visit our Library located in the Casa Grande building without any reservation. Check out our books, art catalogues and special documents from Tuesday to Friday during the same opening hours as the Museum.

 

For more information, check our library section or write us an email to biblioteca@museohelgadealvear.com.

If you would like to buy our exhibition catalogues and art books you will find our bookstore at our main reception.

 

Museum spaces include free Wi-fi access for all visitors.
No password is required.

There is a baby changing room located on the main floor 0 of the Collection Building.

Visitors with low vision can request magnifiers at reception.

Induction loop sound amplification systems are available at the reception. These allow hearing aid users to pick up sound more clearly at a distance or across a counter window by using the 'T' setting.

For the guides of these groups, we offer a free personal magnetic induction loop loan service.

You can find fully adapted restrooms next to the elevators on each floor.

Visitors with reduced mobility can request a wheelchair free of charge at the reception.

The Museum has a first aid kit and a defibrillator. Our team members are ready to take care of you in case of emergency.

If you are a journalist and would like to come visit the Museum or receive more information visit our press area or contact us on comunicacion@museohelgadealvear.com

For specialized or professional inquires about the Museum and its Collection you can contact our Conservation Department by writing to roberto.diaz@museohelgadealvear.com

Helga de Alvear Museum is the ideal setting for cocktails, gala dinners, conferences, meetings, presentations, filming and other types of events.

 

Check our different options at the space rental section.

Download the app for the Collection and the exhibitions on your mobile, whether it has an Android or IOS system.

Leave your suggestions, congratulations, questions, complaints or claims to the Museum and help us to keep improving.

 

You can request a form at the reception desks.

The Collection in your hand; download our app!